Licensing and Regulation Information
Which licence Patekbahis operates under
The records below were read on 5 October 2026 from two independent sources: the Anjouan licence register, which can be searched by company name, licence number and domain, and the validation page that the licence seal on the operator's site links to. Both agree with what the operator prints in its own footer and on its "Company Information" page.
| Record | Value |
|---|---|
| Operating company | Raptor Entertainment Ltd |
| Company registration number | 000046905 |
| Registered address | 9 Barrack Road, Belize City, Belize |
| Licence number | ALSI-202504009-FI1 |
| Licence type | b2c (serving players directly) |
| Issued by | Government of the Autonomous Island of Anjouan, Union of the Comoros |
| Date of issue | 14 April 2025 |
| Valid until | 13 April 2027 |
| Status in the register | Valid |
| Contact | [email protected] |
patekbahis.com appears in the list of domains the licence covers. The operator's address rotates: the permanent domain patekbahis.com redirects each time to whichever mirror is live, which is why this page prints no numbered mirror address — numbered addresses die within weeks.
The countries the licence excludes
The licence text explicitly excludes a set of jurisdictions: Australia, the Comoros, France, the Netherlands, Spain, the United Kingdom and the United States, together with FATF-blacklisted and sanctioned countries.
In practice this means that a complaint from a player in an excluded country falls outside the regulator's remit in the event of a dispute. The licence says so directly. This site has a French version and France is on that list — so playing from France sits outside the licence's protection mechanism.
What the Anjouan licence gives, and what it does not
The licence places three concrete obligations on the operator: to provide access to independent dispute resolution (ADR), to follow international anti-money-laundering protocols, and to keep responsible gambling tools, including self-exclusion, in working order.
What it does not give matters just as much: there is no national player compensation fund, no national self-exclusion register, and complaints from excluded countries are not handled. The table below sets that difference against two well-known regulators — not to rank them, but to show what you actually hold in a dispute.
What the jurisdiction changes
| Jurisdiction | What it gives a player in practice |
|---|---|
| Anjouan (the Patekbahis licence) | An obligation on the operator to provide access to independent dispute resolution (ADR), to follow anti-money-laundering rules and to offer responsible gambling tools including self-exclusion. Complaints from players in excluded territories fall outside the licence and are not handled by the regulator. |
| Malta (MGA) | A player can file a complaint with the regulator itself, and the authority operates within the supervisory framework of an EU member state. |
| United Kingdom (UKGC) | Mandatory participation in GamStop, the national self-exclusion scheme, advertising rules and an obligation to contribute to research into gambling harm. It applies only to operators serving the British market. |
Account verification before a withdrawal (KYC)
The operator's own help page states it plainly: winnings can be withdrawn only after identity has been verified. These are the documents requested.
| Document | What is accepted |
|---|---|
| Identity | Valid passport (full double page), ID card (both sides), driving licence (both sides) or an official residence document |
| Address | Bank statement, a bill for a fixed-line service (phone, gas, water, electricity), residence certificate, driving licence showing the address, or official government correspondence |
| Age of the document | Issued within the last 3 months |
| Payment method | A card image may be requested, with all digits masked except the first six and last four, and the CVV covered |
| File | JPG, JPEG, PNG, BMP, TIFF, DOC, DOCX or PDF; at least 320 dpi; at most 8 MB |
Tenancy agreements and handwritten contracts are not accepted. The address on the document has to match the address on the account, and irrelevant information such as bank balances and transaction lists is expected to be masked. Completing verification before the first withdrawal request is the only thing that shortens the wait.
The complaint route when something goes wrong
The order is set by the licence: the operator's own complaints process first, and independent dispute resolution if that produces no result. The licence requires the player to complete the internal process before approaching ADR — going straight to ADR does not work.
Keeping the correspondence from the start pays off: the dates of your requests, screenshots of support conversations, and the wording of the bonus terms as they stood that day. Promotion terms change, and in a dispute which text applied becomes the question.
How to verify the licence yourself
- Scroll to the bottom of the operator's site: the company name, registration number, address and licence number have to be printed there. If they are not, that is a signal in itself.
- Enter the number in the Anjouan licence register. The register can be searched by company name, licence number and domain, and the record also lists the domains the licence covers.
- Check whether the exact domain you have open appears in that list. Because mirror addresses change often, this check is meaningful: the permanent domain may be listed while the mirror in front of you is not.
- Click the licence seal on the site. The seal opens a validation page bound to a domain, and that page shows the company name, the licence number, the status and the excluded countries.
- Compare the company name and number from the two sources. If they differ, the register is the one to trust, not the footer: footer text can be left out of date.
Frequently asked questions
Is Patekbahis licensed?
Yes. The operator is Raptor Entertainment Ltd, licence number ALSI-202504009-FI1, issued by the Autonomous Island of Anjouan, of type b2c, dated 14 April 2025 and valid until 13 April 2027. Status in the register: Valid (as of 5 October 2026).
Which countries does the licence exclude?
Australia, the Comoros, France, the Netherlands, Spain, the United Kingdom and the United States, along with FATF-blacklisted and sanctioned countries. Complaints from those countries fall outside the regulator's remit.
Is identity verification required before a withdrawal?
It is. The operator's own help page states that winnings can be withdrawn only after an identity document has been verified. Proof of identity and proof of address are requested, and the address document must have been issued within the last three months.
Where do I go in a dispute?
To the operator's own complaints process first. If that produces no result, to the independent dispute resolution the licence requires. The licence stipulates that the internal process be completed first.
Where can I see the licence number?
In the footer of the operator's site and on its "Company Information" page; the same number also appears in the Anjouan licence register and on the validation page the seal on the site opens.